The role of policy actors in determining the direction of disruptive innovation policy

Abstract

The issue of the presence of online transportation is used as the right momentum to steal the government’s attention to discuss it on the policy agenda. The role of policy actors is a critical element in the process of forming innovation policies to disrupt the transportation sector. Multi-policy actors, such as governments, citizens, entrepreneurs, and investors, can jointly influence the development of innovation policies that disrupt the transportation sector (Han, 2022). It will be interesting to analyze the role of policy actors in online transportation problems using the multiple stream analysis approach. This study aims to identify the direction policy actors’ play in policy-making by the desired orientation. This research method uses qualitative analysis. Following the multiple streams framework (MSF) flow, we use content analysis to support qualitative analysis. NVivo 12 Plus application support also plays a vital role in collecting data from reputable electronic news media. This study finds that the direction of online transportation policy has not fully fulfilled the interests of online transportation company actors and conventional transportation. The tug of war interests makes policies constantly change. Policies that regulate online transportation are still adjusting to the state of the domestic transportation market. Although this research has answered the research objectives, our paper can still not fully explain the problem of online transportation at the district and city levels. Based on these limitations, we recommend that further research can identify issues at the district and city levels.