The Role of Organizational Improvisation in Crisis Management Methods: The Moderating Role of Strategic Vigilance

Abstract

Objectives: This study aimed to identifying the role of organizational Improvisation in crisis management methods the moderating role of strategic vigilance. Methods: In order to achieve the study objective, the descriptive analytical method was used, and applied it to a simple random sample consisting of (171) managers, at Jordanian commercial banks. Results: The results revealed that there is a significant effect at the significance level (Alpha less than or equal 0.05) of organizational improvisation with its dimensions in crisis management, it was also found that strategic vigilance influencing the relationship between organizational improvisation and crisis management methods. Conclusions: Based on these results, the study concludes that Jordanian commercial banks practiced organizational improvisation at a medium level due to their dependence on legal regulations and institutional frameworks governing their work, and practices strategic vigilance at a higher level, which enhances their ability to analyze crisis signals , re-distribute , and re-organizing their resources to use them in a timely manner to reduce the crisis effect at the lowest levels, and they practice organizational improvisation in some cases they did not plan for before.