Abstract

Organizational culture is an important factor influencing knowledge management processes in small companies. Small entities usually have limited resources, both human and financial, to be able to develop advanced knowledge management systems. However, little research has been done so far to investigate the characteristics of organizational culture in small companies, in terms of knowledge management processes. Therefore, the aim of this research is the examination of organizational culture in small Polish companies with the application of a symbolic-interpretive perspective.

Highlights

  • Small companies manage knowledge in a different manner than larger entities (Desouza & Awazu, 2006)

  • The first part presents the nature of knowledge management and KM tools in the small companies which were investigated in the research

  • This background information is vital for the understanding of the role of organizational culture in knowledge management

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Summary

Introduction

Small companies manage knowledge in a different manner than larger entities (Desouza & Awazu, 2006). They are more constrained by resources such as human, financial and time- related, which influence the scope and quality of knowledge management processes. Small companies cannot afford to spend money on human interactions analysis or expensive information systems (McAdam & Reid, 2001). They are more vulnerable to knowledge losses caused by employee rotation (Desouza & Awazu, 2006). For small companies, organizational culture is one of the most influential factors in terms of knowledge management efficiency

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