The Role of National Culture in Change Management in Jordanian Firms

Abstract

This study seeks to expand the five dimensions of the Hofstede's model of national culture with a sixth dimension that is religiosity. This study was conducted in an Arab country that is Jordan. The researchers developed the questionnaire items related to the religiosity. This study aims to determine the impact of these six dimensions on two factors of change management: the change culture and outcomes (as two dependent variables). This study considered the change culture as a mediator variable affecting the relationship between the six dimensions of national culture and the outcomes of change. Results of the study revealed, through field primary data collected from the questionnaire, that all dimensions of national culture, with the exception of the collectivism, have a positive and significant impact on the change culture, while only three dimensions (uncertainty avoidance, long-term orientation, and religiosity) positively affect the change outcomes.