Abstract
AbstractMuch computer science literature addresses the mechanics of the Unified Modelling Language (UML) and requirements modelling, but little research has addressed the role of UML in the broader organizational and project development context. This study uses a socio‐technical approach to consider UML as a technology embedded in a social environment. In this study, project developers were interviewed in detail about their use of UML along with influences on their decisions to use this approach and the results of using it. Data were analyzed using causal mapping. Major findings included: (1) that definitions of success may differ by unit of analysis (e.g., developer, project, organization) and that the relationship among these definitions are complex; (2) a very large number of variables impacting project success were identified; (3) a number of important variables exist in complex (non‐linear) relationships with project success; and (4) the majority of interviewees linked the use of UML to project success.
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