Abstract

EmploymentTermination Dispute is in industrial relations disputes category. According to Article 1 of Law Number 2 Year 2004 concerning Industrial Relations Disputes Settlement, the definition of employmenttermination dispute is dispute that occurred because of the lack of conformity of opinion concerning the employmenttermination which done by one of the party. The mechanism of employmenttermination dispute settlement is through several settlement levels namely Bipartite negotiation, Tripartite negotiation and Industrial Relations Court. Tripartite negotiation means negotiation between workers and employers by involving third party as facilitator. The tripartite negotiations can be done through mediation, conciliation and arbitration. Generally the parties choose settlement through mediation. Labour disputes that occurred in Jambi Citymostly due to employmenttermination. Department of Labour, Cooperatives and Small and Medium Enterprises Office of Jambi City assigned 3 (three) mediators who doubles as structural officials. The role of mediator can be seen from his success in doing mediation. For that matterit needs to beanalysed regarding the role of mediator in the Department of Labour, Cooperatives and Small and Medium Enterprises Office of Jambi City. The method used in this research is empirical research by viewing and analysing mediation results conducted by mediator. Based on the data obtained at Department of Labour, Cooperatives and Small and Medium Enterprises Office ofJambi City, on year 2015 and 2016 the mediator role is good enough because the disputes settlement generally ends with the Joint Agreement.

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