The Role of Library and Information Services in Supporting Students in Resource‐based Learning: some findings of the IMPEL2 Project

Abstract

abstract The IMPEL2 Project is a JISC‐funded eLib Project based at the University of Northumbria at Newcastle. It has been engaged in a 2‐year (1996‐98) investigation of organisational and cultural change in the increasingly electronic environment in UK Higher Education HE. The selection of Case Study sites was purposive; some had participated in the previous IMPEL1 study. A qualitative methodology, using analysis of documentation, semi‐structured interviews and questionnaires, has been used to examine complex and sometimes sensitive issues. Through Case Studies at 24 Universities and HE Colleges and over 300 interviews, with a range of academic staff, library and information services staff and computer services staff, the Project team has gained insights into the impacts of electronic information provision on academic and student users, the impacts of resource based learning and training, and considered the implications for the training and development of library staff. This article gives some of the findings of the IMPEL2 Project on supporting students in resource based learning. It considers why it is beneficial to support students and highlights the recent changes in HE which make academic support of students vital to their success. The article outlines the evidence of the IMPEL2 Project which suggests that certain kinds of support are needed including the provision of appropriate resources, access to these resources, the teaching of skills to students and the provision of on‐going advice, guidance and support. Finally the implications for academic staff are considered.