THE ROLE OF LEADERSHIP, ORGANIZATIONAL COMMITMENT AND COMPETENCE IN THE ORGANIZATIONAL CULTURE OF THE STATE CIVIL APPARATUS AND ITS IMPLICATIONS FOR THE PERFORMANCE OF PUBLIC SERVICES IN THE TRADE AND INDUSTRY OFFICES OF REGENCIES

Syahrian Syahrian

doi:10.31933/dijms.v1i3.75

Abstract

This research was conducted because West Java Province is a province with a large population when compared to other provinces in Java and still has limitations on efforts to improve the performance of public services in the trade and industry service district / city in West Java Province, where the performance of public services is still not good. This was allegedly due to the organizational culture of the state civil apparatus that did not meet the standards. The purpose of this study was to determine and examine the role of leadership, organizational commitment and competence in the organizational culture of the state civil apparatus and its implications for the performance of public services in the trade and industry offices of regencies / cities in West Java Province. This study uses SEM analysis tools with a number of samples, as many as 390 respondents. The sampling technique used is Proportional Stratistified Random Sampling. The results of the analysis obtained a significant influence both partially and simultaneously, from the Role of Leadership, Organizational Commitment and Competence to the organizational Culture of the Civil Service of the State, as well as a significant influence on the Work Culture of the State Civil Apparatus on the Performance of Public Services in the trade and industry services. district / city in West Java Province.

Highlights

The quality of human resources is a major issue in the development process for developing countries, especially in the development of the Human Development Index (HDI)
As for the juridical basis in carrying out government reforms, the government issued 2 Laws (Law), namely Law Number 22 of 1999 concerning Regional Government which was updated with Law Number 32 of 2004 as amended by with Law Number 23 2014 and Law No 25/1999 concerning Fiscal Balance between the Center and Regions which was updated with Law No 33/2004
The research is located at the District / City Office of Trade and Industry in West Java Province

Summary

Introduction

The quality of human resources is a major issue in the development process for developing countries, especially in the development of the Human Development Index (HDI). Education is important in the effort to transform cultural values as cultural inheritance activities from one generation to another These cultural values underwent a process of transformation from previous generations to present and future generations. The emergence of discourse about the need for a development decentralization process, which can be interpreted as a process of devolving decision making authority and development financing from the center to the regions. The discourse of regional autonomy can have a positive impact including hopes for decreasing economic distortion, increasing public services, and improving accountability to local communities, as well as increasing the mobilization of funds in the region. Many parties welcomed the issuance of this constitution, but not a few were concerned about the negative impacts that might arise with the delegation of authority

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