Abstract

The aim of the current study is to investigate the impact of leadership of health care organizations on improving the efficiency, effectiveness and safety of their quality system and program. For this purpose data was collected from health care managers, directors of PHCs and hospitals of Saudi Arabia. Total 372 completed questionnaires were received and analyzed in the study. Non probability snow ball technique is used. PLS-SEM is used to analyze the data. Measurement model is developed to check the reliability and validity of the scales. It is found that scales are found reliable and valid after deleting two items from efficiency, two from effectiveness and two from safety. Structural model was run using bootstrapping. It is revealed that all the hypotheses are accepted and leadership of the hospitals and health organization has important role in improving quality of the services provided to hospitals.

Highlights

  • Health system of Saudi Arabia is categorized into three parts, primary healthcare (PHCs), secondary healthcare (SHCs) and tertiary healthcare (THCs)

  • The aim of the current study is to investigate the impact of leadership of health care organizations on improving the efficiency, effectiveness and safety of their quality system and program

  • For this purpose data was collected from health care managers, directors of PHCs and hospitals of Saudi Arabia

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Summary

Introduction

Health system of Saudi Arabia is categorized into three parts, primary healthcare (PHCs), secondary healthcare (SHCs) and tertiary healthcare (THCs). Like other countries Saudi Arabia is facing different problems, issues and challenges in health sector. Saudi Arabia has defined its guidelines for health sector for quality control such as effectiveness, efficiency, safety, accessibility and equity in 1993. Later on in 1995 personnel and management development program was initiated for hospitals and PHCs. Later on in 1995 personnel and management development program was initiated for hospitals and PHCs In this program PHCs and Hospitals managers were provided with trainings to increase their capabilities and skills so that they can improvise their efficiencies and help health organizations to improve their quality [1] (Busari et al, 2019). This study has tried to highlight quality issues and tried to fill the gap and provide how health managers can improvise the quality standards and PHCs and hospitals. The aim of the current study is to investigate the role of leadership in healthcare organizations’ to improve the efficiency, effectiveness and safety in the organizations

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