The Role of Knowledge Management, Kaizen Culture and Training on Employee Performance

Abstract

The study establishes the relationship between employee performance, training, knowledge management and Kaizen culture. Primary sources, specifically questionnaires distributed to respondents via online Google Forms and printed copies, provided the data for this study. This study included a convenience sample of 113 respondents from selected private companies in Johor, Melaka, and Negeri Sembilan. The study found no statistically significant relationship between training and knowledge management about employee performance. The introduction of Kaizen culture in certain organizations in the southern region of Malaysia proved to have a significant influence on employee performance. This study highlights the significance of implementing a kaizen culture to enhance employee performance. Implementing the kaizen principle would immediately affect several aspects such as employee engagement, empowerment, communication, and recognition. Although earlier studies have examined employee performance and its management antecedents, there is a lack of understanding of the relationship between training, knowledge management, and the kaizen culture, specifically within the private sector in Malaysia.