Abstract
Many researches have dedicated their work in IT Governance and numerous methods, techniques and tools for making decisions to align IT to a business strategy were proposed in the last decade. In the meantime new digital business models developed rapidly and aligning business with IT have become more difficult ever. Governance frameworks are widely used to reduce complexity in the decision making process and organisations tend to use several topic related governance frameworks beside IT Governance. Different governance frameworks are related, dependent and interact under each other and since they all have their own method of measurement and evaluation, the interaction suffers of a lack of data consistency or they do not take all dimensions of decision making into account. Furthermore the lack of consistency is caused by definition of governance frameworks itself and lead to concurring goals among governing bodies. This paper proposes a design goal for a method of measurement by (1) critically review the existing state of art of measurement and evaluation concepts of governance frameworks by following a comprehensive review of the normative literature dealing with the measurement aspects of IT Governance and (2) analysing a dataset (n=51) of a preliminary study done in spring 2017 with Swiss companies.
Highlights
Is digital transformation just a hype or has it already became real? When the big players go digital and smart machines have chats in the cloud, mid-size companies must shift their view of Information Technology (IT) as a simple cost factor to IT, as a strategic asset in the world of digital business models
The problem of misaligned enterprise governance of IT is not based on the lack of models and approaches
Future management needs to learn and understand that management does always deal with all domains of an operating model
Summary
When the big players go digital and smart machines have chats in the cloud, mid-size companies must shift their view of Information Technology (IT) as a simple cost factor to IT, as a strategic asset in the world of digital business models. 156) state that “the most visible technological changes have come from computerization”. This was true, since the very beginning of the use of something called a computer. In the 70s, lower prices opened the way to the first personal computer, and automation with electronic tellers for banks started. It was the first wave of the revolution of IT. The OECD Council (2005, p. 6) states that “many services sectors have experienced rapid employment growth, though only some have experienced rapid productivity growth...over
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