Abstract

In the field of Management Information Systems, the unified theory of acceptance and use of technology (UTAUT) explains the relationship between many variables and the acceptance of information technology. UTAUT has been applied to different subjects, cultures, and times and has undergone many developments, with many variables added to the original model. This study aimed to be part of the development of UTAUT by including 'innovativeness' as a moderating variable. This study took place in Perusahaan Daerah Air Minum (PDAM), a local drinking water company employed by the local government of Malang, a city in East Java, Indonesia. The research subjects were PDAM employees. Previous studies with the difference in outcomes through the situation was not significant to the three variables after the UTAUT innovativeness variable was included as the moderator stated that if there were more factors to be found, such as employee innovation attitude segmentation. This study investigated innovativeness as a moderating variable and found that the effect of some variables became statistically insignificant even though the effect of the moderated variable was significant.

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