Abstract
Suppliers of oil companies, even Small and Medium Enterprises (SMEs), have to strive for continuous technological development and excellence at management. In this scenario, the adequate use of Information Technology (IT) stands out as a supporting factor for the success in competition. This paper brings together the considerations found in the literature about the advantages, difficulties, causes of failure and success factors. From a case study carried out in the State of Rio de Janeiro (RJ) Brazil, the paper points out some characteristics of the adoption and the use of IT that are common among small firms in general and to other peculiarities observed in the sector of offshore maintenance.
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