The Role of Information Technology in Organization Design

Abstract

:We introduce a set of information technology variables which can be used in designing organizations. We first discuss traditional design variables and then present a series of options enabled by modem information technology (IT). We use these IT design variables to describe four prototypical organizations that are beginning to appear in the workplace: virtual, negotiated, traditional, and vertically integrated. It is argued that an organization designer must also consider how structure and technology influence job tasks and people in order to be successful. We then discuss potential implementation difficulties, particularly in motivating traditional organizations to take advantage of IT design variables. We conclude that the design of information technology and the design of organizations are largely becoming the same task.