Abstract

Technology acceptance model (TAM) has populated in the information system (IS) researches and it has also been applied to online consumer behavior in the literature. This paper aims to further investigate the role of information quality on online product review. It primarily depicts consumer acceptance of such uses with the TAM constructs. And on top of that, concerns of Consumer Research are addressed. This combination forms an integrated theoretical framework of online consumer behavior. Specifically, this research examines how information quality of bulletin board, or alike, influences online consumers' intention to review product on that site. It is a questionnaire-based empirical study. Analysis with a sample of 716 shows reasonably good fit in a structural equation model (SEM) on the proposed hypotheses. It thus provides a more vigorous cause-and-effect view and is a significant step towards a better understanding of consumer behavior online.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.