Abstract
The aim of this research is to examine the role of information and communication technologies in the relationship between group effectiveness and group potency changes. A laboratory experiment compared 44 groups of four members, working in two communication media—face-to-face condition and computer-mediated communication (CMC). Groups developed a project during 4 weekly meetings during a 1-month period. No significant difference in group potency between communication media was found initially. However, different patterns of group potency development over time were identified. Group potency increased in the face-to-face condition, whereas it remained stable in the CMC condition. Results showed that group effectiveness has a positive effect on group potency. CMC groups that were higher in effectiveness presented higher levels of group potency than those lower in effectiveness, whereas group potency perceived by face-to-face groups remained stable over different levels of group effectiveness.
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