Abstract
This study discusses the extent of the role of human resource competencies in improving logistics performance. Along with intense competition in the business world and the emergence of technology, customer demands are also increasingly high. Customers demand responsiveness, innovation and flexibility. Aside from that, human resource competency is seen from the variables of knowledge, skills and attitude whether it gives a high response to the improvement of logistics performance. Data analysis was performed using the structural equation model (SEM) in the model and testing the hypothesis. The results showed that the independent / exogenous variables had contributed to the improvement of logistics performance.
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