The Role of Green HRM on Environmental Performance of Hotels: Mediating Effect of Green Self-Efficacy & Employee Green Behaviors

Abstract

ABSTRACT Environmental issues have emerged to be a significant challenge for the organizations in twenty-first century and they are striving hard to reduce their environmental footprint. Considering the emerging environmental issues, the study investigates the role of green human resource management (GHRM) toward the environmental performance of hotels. Additionally, the study also focuses on the mediating effect of employees’ green self-efficacy and employee green behavior. The target population consisted of green and non-green hotel employees. Data was collected using a survey questionnaire from 600 employees (300 from green hotels and 300 from non-green hotels) and analyzed through SMART PLS. The findings show that green human resource practices lead to a higher hotel environmental performance. Additionally, motivated employees are highly efficacious then they get engaged in performing the green behavior, leading to enhanced hotel environmental performance. Based on the comparative analysis, this study proposes that HR of the hospitality sector should extensively focus on GHRM practices. The study offers the valuable insights regarding how the HR can boost the self-efficacy of the employees regarding their contribution toward environmental performance improvement.