The Role of Flexible Work Schedule in Improving Workers’ Performance Quality in Jordanian Government Sector in Light of the COVID-19

Abstract

Productivity is a major governing variable for social progress, real economic growth, and the improvement of a country’s standard of living. Productivity determines the extent to which international products are competitive, both internationally and domestically. A country’s productivity is lower than that of other countries that produce the same commodity. The aim of the paper was to highlight the role of the flexible work schedule in improving the performance of workers in the government sector in light of the coronavirus outbreak (COVID-19). In order to achieve the goals, the analytical descriptive approach was followed using a questionnaire designed for research purposes, distributed to a random sample of Jordanian government sector workers, and the SPSS program was used. The paper showed that there was a positive and moral impact of the flexible work schedule on improving the quality of performance of workers in government security. The results of the paper also showed that COVID-19 has had a modified effect on the relationship between flexible work schedules and improving the quality of performance of workers in the Jordanian government’s consent to flexible working hours in the civil service, Clarification of the methods of calculating the number of working hours in accordance with the instructions of the civil service system The results of the paper also helped policymakers to take a different approach, such as flexible work schedules, which could serve to improve the quality of staff members’ work.