Abstract

Purpose: The aim of this study is to identifying the financial knowledge's role in the achievement of financial satisfaction through financial well-being. Theoretical framework: The financial service sector in Iraq has been undergoing major transformation due to technological developments and innovations in terms of operating efficiency, This requires increasing financial knowledge of customers to use financial technology. Design/Methodology/Approach: The Employees working in public sector and workers working in private sectors were taken as the study sample, for identifying the differences among them at the level of dimensions and research variables, A total of (360) valid questionnaires were collected for statistical analysis after the survey was distributed electronically. Three hypotheses were examined in the study using a statistical program (SMART PLS) to determine whether there was a correlation and influence among the variables of the study. Findings: The results study proves that the workers' financial satisfaction in private sector is better than the financial satisfaction of workers in public sector due to employees’ feeling of salary threat as a result of the political unrest. Research, practical and social implications: The study Due to the political unrest in Iraq, government departments must consider employee satisfaction by providing financial compensation and by maintaining their pay without being compromised. Originality/Value: The value of the study recommends the needs to increase the awareness and knowledge Financial and conduct future studies could concentrate on concrete, feasible strategies that management might use to enhance workers' financial well-being in line with the recommendations of this study.

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