The Role of Financial Literacy among MSMEs in the Revitalization of MSMEs in Indonesia

Abstract

The condition of the Covid-19 pandemic hitting the whole world in early 2020 has affected every aspect of life, including business activities. MSMEs must innovate and adapt quickly to respond to these changes, for example, by implementing digital business models not only in the form of digital marketing and but also digital payments to support business processes and transactions. The purpose of this study is to determine the level of financial literacy of BUMN-assisted MSMEs in Indonesia through the implementation of digital payments in the MSME business, as well as, identify the obstacles of implementing digital payments in the MSME business. This study employed qualitative methods through structured interviews with the respondents. The respondents were from MSME assisted by BUMN PT. Angkasa Pura I, operating in Java, Bali and outside Java, includes Kalimantan and Sulawesi. Most MSMEs-assisted by PT Angkasa Pura have used digital payments. However, digital payments are mostly in the form of bank transfer. Limited internet access in several regions are an obstacle in using digital payment. Only a few MSMEs use QRIS as the digital payment is due to the lack of knowledge of it. More collaborations between universities, ministries, financial service providers and influencers can help educate of MSMEs about financial literacy,