Abstract
Non-family employees are indispensable resources for family firms as they grow and often face unique challenges related to the idiosyncratic nature of family firms because they are a part of the business but not the family system. This study highlights the role of family-friendly workplace practices as a resource in preventing turnover intentions of non-family employees based on the conservation of resources theory. Drawing on a sample of 116 dyadic data (family business owner – non-family employee), this study shows that perceived family-friendly workplace practices prevent turnover intentions of non-family employees through decreased burnout. Moreover, it is found that the implementation of family-friendly workplace practices in family firms is affected by family influence. Thus, this study not only creates avenues for future research on non-family employees but also provides insight into the critical role of family-friendly workplace practices in family firms.
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