Abstract

Nowadays companies are required to work more productive yet maintain good quality. To increase productivity, company needs a conducive effort to optimize the work system. Supply chain management (SCM) is one form of competitive advantages that is applied to every industrial system. There are many factors which can influence the supply chain performance (SCF).Ergonomics is deemed to be one of significant drivers for SCF. This paper proposes and discusses the concepts related to ergonomics which is considered as macro ergonomics in supply chain system. SCM has been seen as macro ergonomics concerning on organization, people, technology, information and resources. This paper shows the importance of ergonomics at the inbound logistics (includes receiving, storing, inventory control and internal distribution management) and outbound logistics (the activites to get the finished product to customer) which are regarded as the critical supply chain activities. A scientific literature review on ergonomics as a critical determinant for SCF is discussed and provided as a theoretical contribution for further research related to the role of ergonomic to support supply chain performance.

Highlights

  • Chain management is a form of competitive excellence which is applied in every industrial system

  • This research is expected to be a literature review for further reseacrh related to the role of ergonomics in supply chain performance

  • Research results show that there are not many journals that discuss the effects of macroergonomics in supply chain on inbound and outbound logistics

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Summary

Introduction

Chain management is a form of competitive excellence which is applied in every industrial system. Chain is a network of companies that work in harmony to create and deliver product to the hands of end users [6]. In this era, every company is expected to work faster, and to produce more high-quality products; there are still a number of businesses that do not consider the affecting factors and their risks. Ergonomics is divided into two sections which are micro- and macroergonomics. The former is the linkage of the workers, machines, methods and materials used, whereas the latter is a top-down

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