Abstract
The COVID-19 pandemic is affecting the mental health of employees. Deterioration of the well-being of workers is also caused by changes in the working environment. Remote working can affect both social interactions and job satisfaction. The purpose of the study is to examine what factors influence job satisfaction in the context of remote work caused by a pandemic. The study analyses whether employee relations and interpersonal trust are related to the level of perceived job satisfaction. The investigation started with a literature review and then research hypotheses have been formulated. Based on an empirical study, carried out on a sample of 220 IT employees during the pandemic, an analysis of the mediating role of trust in links between employee relations and perceived job satisfaction was conducted. The current study found that positive employee relations contribute to the level of job satisfaction. Additionally, trust is an important factor that mediates these relationships. Based on the results of the research, it was possible to describe the mechanism of shaping a supportive work environment during a pandemic.
Highlights
Positive mental health at work is an extremely important factor in the management of today’s organizations [1]
This study examines the relationship of employee relationships to job satisfaction, based on a parallel mediation model that integrates the roles of interpersonal trust in colleagues and managers
By far the largest number of respondents work in a specialist position (62.7 percent), while 15 percent work as managers and 10 percent as directors
Summary
Positive mental health at work is an extremely important factor in the management of today’s organizations [1]. In times of sudden changes and reorganization caused by important events such as the COVID-19 pandemic, the issue of positive mental health at work is gaining importance. In order to prevent the spread of the virus, a state of epidemic emergency was introduced in several countries. The COVID-19 virus still poses a significant threat in Poland and around the world, and various restrictions are still in place to reduce the spread of the virus.
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