Abstract
EI involves the ability to relate to and influence others, and may be important for practice nurses. A questionnaire survey was conducted among 96 nurses who had just completed their internship period. The main work pressures experienced by practice nurses were analyzed. To investigate and analyze the main work pressures on clinical practice nurses, and improve their emotional literacy through targeted emotional intelligence (EI) education to support good professional quality and active responses to work stress. In total, 102 new practice nurses were randomly divided into control and experimental groups. Both groups received routine professional skill training. Nurses in the experimental group also received guided EI training. Working pressure and EI level were tested in both groups before and after the internship period. The main work pressures on practice nurses were excessive nursing workloads and poor allocation of work time. The experimental group had higher EI scores and lower pressure scores than the control group. EI education for practice nurses may be particularly important in relieving work pressures.
Highlights
Introduction and BackgroundThere has been continuous improvement in medical care along with growing demand for health services over recent years
Of the five dimensions in the job stress questionnaire, patient care ranked most stressful (2.91±0.33), work load and time allocation was ranked second (2.76±0.33), and work environment and equipment was ranked least stressful (1.56±0.44) (Table 1). This indicated that work pressures on practice nurses were mainly caused by excessive nursing workloads and poor work time allocation
The mean emotional intelligence (EI) scores increased from Time 1 to Time 2 in the experimental group, but not in the control group
Summary
Introduction and BackgroundThere has been continuous improvement in medical care along with growing demand for health services over recent years. Nurses are required to have good business skills, as well as a high level of emotional literacy This enables them to provide comprehensive physical, psychological, and social care and help for their patients. Major sources of stress for nurses include insufficient skills, shift work, fear of committing errors or being accused of negligence, power differentials, lack of peer and/or organizational support, heavy workloads, and conflict with other healthcare professionals, patients, and their families [3, 4]. These stressors may make it challenging for nurses to provide high levels of nursing services
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