The Role of Electronic Health Records in Improving Communication Between Health Professionals in Primary Healthcare Centres in Riyadh: Perception of Health Professionals.

Abstract

Improving communication among healthcare providers is one of the critical components of safe and quality patient care. The study objective is to examine how occupation and training of health professionals in Riyadh, Saudi Arabia influence professionals' perception of the role of electronic health records (EHRs) in improving communication between healthcare providers in primary healthcare centres. A survey-based study method employing a descriptive, cross-sectional design was used. Health professionals' occupation and training were found to influence their perception of the role of the EHR in improving interprofessional communication. Physicians and professionals with training on EHRs had the highest rating for the system's role in improving communication between healthcare professionals. All healthcare providers should embrace EHR systems in their practice to promote interprofessional communication and collaboration in the patient care process.