Abstract
The aim of the article is to present the essence of patient safety and the role, goals, benefits and areas of application of eHealth in the process of patient safety management. The development of information and communication technologies creates opportunities to support innovation in the health services sector in the field of e-health services and tools. However, the implementation of digital technologies in the field of health has a significant impact on patient safety. Therefore, the question of the possibility of using e-health services and tools in supporting patient safety management becomes a key issue.
Highlights
The basic assumption of the article is the issue of ensuring patient safety in the era of progressive development of digital health
Progress of digital technologies contributes to the dynamic development of eHealth, including services and tools for mobile health and telemedicine
According to the World Health Organization (2016c), electronic tools will be crucial for improving safety, especially in the area of activities such as: the use of electronic health records for more accurate and complete patient records; timely and reliable sharing of health data; supporting the diagnosis, monitoring and management of diseases and conditions; effecting behaviour change and reduction of health risk, and empowering and engaging patients and families in their own care, support in organising communication between professionals in a way that reduces errors and improves coordination, reduction of unnecessary consultations and hospitalisations, improvement of access to knowledge about health conditions and management of them both for specialists and patients
Summary
The basic assumption of the article is the issue of ensuring patient safety in the era of progressive development of digital health. With the advancement of information and communication technologies, the possibilities of supporting the development of innovation in the medical services sector are expanding. Real benefits resulting from the implementation of digital technologies in the processes of providing health services, strengthening the role of the patient, involvement of patients and the community in health-related activities are recognised. The institutions of the European Union point out that thanks to the significant use of digital innovations it is possible to promote health, prevent and combat illnesses, help meet patients' needs and facilitate equal access to high quality care for citizens, and recommend the implementation of priority actions in three main areas such as: citizens' secure access to and sharing of health data across borders; better data to advance research, disease prevention and personalised health and care and digital tools for citizen empowerment and person-centred care (Commission to the European Parliament, 2018). According to Eurostat data, in 2019 already 55% of individuals aged 16 to 74 (citizens of 28 EU countries) used the Internet to search for health-related information (injury, disease, nutrition, improving health, etc. within the last three months before the survey) (Eurostat, 2020)
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