The Role of E-government Based Good Governance and Bureaucratic Reform in the Context of Improving the Performance of Government Work Units

Abstract

Objective: This research aims to determine the relationship between e-government and good governance, bureaucratic reform on good governance, e-government on performance, bureaucratic reform on performance and good governance on performance. Method: This research method is quantitative through surveys using Partial Least Square (PLS) Structural Equation Modeling (SEM) analysis with data analysis tools using SmartPLS 3.0 software. This research involved 431 government employee respondents who were determined using simple random sampling and were given the obligation to fill out each statement containing statements. The type of variable scale used is an ordinal scale. The rating scale for each statement uses a rating scale technique with a Likert scale type. The measurement scale values used are from 1 to 5, the values on each scale indicate: 1=Strongly Disagree; 2=Disagree; 3= Don't Know; 4 = Agree; 5=Strongly Agree. The online questionnaire is distributed via online social media, the stages of data analysis are the outer model test, namely validity and reliability testing and the inner model test, namely hypothesis testing or significance testing. Results: The results of this study show that E-government has a positive and significant relationship to good governance, bureaucratic reform has a positive and significant relationship to Good Governance. E-government has a positive and significant relationship with performance. Bureaucratic reform has a positive and significant relationship to performance. The implementation of Good Governance has a positive and significant relationship to performance. Conclusion: The benefits that are expected to be accommodated by the results of this research are as a reference and source of information as well as for conducting further research or similar research, in order to provide input for the implementation of e-government based good governance towards bureaucratic reform and its impact on more perfect government performance in the future.