Abstract
AbstractThis work discusses the use of collaborative technology as an element for extending software process culture within development teams. This discussion starts with the idea that collaboration support comprises an important element for software process improvement (SPI) and an agent for process learning. We argue that improving awareness information about work processes and about the collaboration intrinsic to it may help software development teams to better accept the idea of defining, standardizing and continuously improving their work. Our approach relies on the use of workflow systems for software process support. We have built an environment—PIEnvironment—by extending a commercial workflow system with awareness information mechanisms and participation channels. Through case studies, we have evaluated its use for the enactment of software process activities. Copyright © 2007 John Wiley & Sons, Ltd.
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