The role of career empowerment in improving performance from the viewpoint of Ocean Company employees in Malaysia

Abstract

The study's aim was to discover the relationship between job empowerment and improved performance in a Malaysian ocean company, and the study group was chosen from a group of 30 employees at various levels of management for Ocean Tourism and Travel Malaysia. The descriptive analytical approach was used with data from the study tool to achieve the study's objectives. Many statistical methods, such as the Excel statistical analysis programme, the arithmetic average, and the Pearson coefficient, have been used to analyse the data and hypotheses of the study in order to achieve the study's objectives, where studies have shown a strong and positive relationship between job empowerment and improved performance based on employee opinions in the company. which is distinguished by mutual trust and the presence of shared values and objectives, as well as the presence of strong statistically significant relationships between job empowerment and improved performance in all of its dimensions (communication and information sharing, team building, delegation, motivation). This significantly aided the company's achievement of job empowerment, and the results demonstrated that motivating employees, i.e., material and moral motivation, has a significant impact on the job performance of the company's employees. Based on these results, the study suggested that upper management pay more attention to communication development, encourage communication within the company, and share information between all levels of management. This will have a positive effect on job performance and employees' ability to come up with new ideas.