The Role of Artificial Intelligence in Business Management

Abstract

Artificial intelligence is essential for improving corporate operations and productivity optimization. Due to the Fourth Industrial Revolution's effects on digital competitiveness, businesses are becoming more interested in upgrading to a higher technical order. This is closely related to artificial intelligence-based “smart” automation, which removes human labor from various corporate processes. (Akter et al., 2020). This study aims to look into the role and advantages of artificial intelligence (AI) tools in small and medium-sized businesses, as well as how company management will change in the future as a result of their ability to gain a competitive edge via the use or advancement of technical features. This paradigm provides resources as standard utilities that users may rent and release over the Internet as needed. (Avram, 2014). To get a comprehensive grasp of the difficulties, advantages, and moral implications of AI-driven corporate initiatives, a qualitative methodology comprising focus groups and interviews will be employed.