Abstract

This study aims to show the role of administrative slack through its dimensions (job inflation, job laziness, and low productivity) in expanding the hidden economy. A problem that impedes the effective performance of the state’s administrative apparatus, and to achieve the study's goal, the results of the essential previous research in this field were reviewed. Then a questionnaire form was designed for this purpose. (104) questionnaires were distributed to the administrative staff in the office of Salah al-Din Governorate, which was also completed. The use of a number of statistical methods, and the study came out to many conclusions, the most important of which were: the absence of teamwork methods, poor performance concerning control operations in the organization in question, and the prevalence of the phenomenon of negligence in the field of work. The results of the study showed the citizens’ dissatisfaction with the organization’s performance and the weakness of the performance evaluation processes. Also, the results revealed that the administration cannot achieve future development programs for the employees. The most important recommendations reached by the study were to work on finding a department concerned with following up on citizens’ complaints, knowing the deficiencies and removing the obstacles facing the administration and following up Performance through the KPLS program), the performance evaluation system and the intensification of development courses that help find future leaders.

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