Abstract
Many elements contribute to the shaping of a tourist product. One of them is transport services. It does not only offer the possibility to reach a certain significant destination, but also to move around the target area. The topic of transport services supporting huge mass events, such as World Youth Days, is especially interesting. The essay presented the results of the research as well as provided an analysis and estimation to what extent expectations were met and the needs related to transport services during World Youth Day hosted by the city of Cracow were satisfied. The main aspect for the study was the idiosyncrasy of the transport service market, further on the issue of competitiveness between particular branches of transport was covered. The questions of the role and significance of transport services were raised, paying special attention to transport availability of a certain destination on the example of Cracow, based on the data collected during Youth Day held in 2016 as well as the Research on Tourist Movement within the City of Cracow in recent years.
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