The Right to Organize in the Philippine Business Process Outsourcing Industry

Abstract

There has been some concern over the past few years that nations with emerging economies are sacrificing human dignity over economic progress. An emerging market such as the Philippines has to deal with a host of economic, social, and political issues as its economy develops. One of the issues that concern those who are involved in human rights advocacy is labor rights. The purpose of this paper is to investigate the labor rights issues surrounding the Philippine business process outsourcing (BPO) industry, specifically the right to organize. It also aims to investigate how the changing structure of the Philippine economy has affected the labor rights of its people. This paper will use the BPO industry in the Philippines as a case study. This paper will also try to compare the Philippine experience with those of other countries in order to put its findings in context. Finally, the paper shall examine the effects of globalization on workers’ ability to organize and advocate for their rights.