Abstract
Since 2011, the Duolingo platform helps those who seek to learn a second language. Present in all popular mobile operating systems, it offers, in the Brazilian interface, the teaching of Spanish, French, and English language, being English the first to be made available in the platform. Given the platform’s mission of personalized teaching, making learning fun, and universally accessible, the research aims to analyze the opinions of users on the Google Play Store. The objective was to understand the usability process, ease of access, and the user-learning relationship of the application and to achieve it, it was used the assumptions of Human-Computer Interaction, that investigates the form of communication between people and computational systems, as well as forms of accessibility and facilitation of this communication. It will be used the quantitative methodology of the comments available on the digital store in the entire month of January 2020. The results show that 85.13% of the users rated the tool with the highest score, the scores range from 1 to 5, and that usability is a positive component that facilitates learning. It is noteworthy, though, that the tool can be used as an aid in foreign language teaching processes.
Highlights
The National Common Curricular Base is a document that defines curricular and pedagogical guidelines for Brazilian children, elementary and high school education
Human-Computer Interaction is the area of study that investigates the form of communication between people and computer systems as well as ways of accessing and facilitating this communication
The Google Play Store presents a WWW (World Wide Web) page and to analyze the comments of Duolingo users, it was extracted from this page by creating an algorithm
Summary
The National Common Curricular Base is a document that defines curricular and pedagogical guidelines for Brazilian children, elementary and high school education. Approved in 2018, this document changes the perspective for educational policies and places the student as the protagonist. One aspect that draws attention in the set of rules is what concerns digital inclusion and technologies, that is, everything that mankind make to let their lives more pleasant and simple, such as the human speech, the alphabet, writing, numbers, mathematics, musical notation, art, etc., all of this is technology, that is, Information and Communication Technology. The greatest technological representation is the computer, be it the microcomputer, laptop, smartphone, or any other device. Computers are so present in our society and their importance is unquestionable. The way we work, play, study and communicate are evolving. The way we work, play, study and communicate are evolving. [2]
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