The Reverse Supply Chain Planning Matrix: A Classification Scheme for Planning Problems in Reverse Logistics

Abstract

This paper presents a conceptual planning framework for reverse supply chain operations based on an extensive literature review and industry expertise. Such a holistic scheme for classification of planning tasks is necessary as the intensification of research on reverse logistics and closed‐loop supply chains in recent years has raised a number of planning problems that differ from those of solely forward‐oriented supply chains. Up to now, a common and comprehensive definition of relevant planning problems along the reverse chain has not existed. Thus, a thorough understanding of the interdependence between these elements is missing. This paper aims to systematically identify planning problems, which are assigned to different planning horizons and distinct process stages of product recovery. The result is a classification scheme, called a ‘Reverse Supply Chain Planning Matrix’ (RSCPM), which categorizes planning problems and shows their interrelation in recovery operations. It serves both academia and practitioners as a holistic overview for planning and decision tasks. Moreover, decision‐makers are supported in identifying the relevant variables in reverse supply chains and in revealing the consequences of one decision regarding other parameters of the system. To the best of the authors' knowledge, the RSCPM is the first attempt to comprehensively structure the field of reverse supply chain research by identifying, defining and interconnecting planning problems within an integrated framework, as is common in the forward case.