The Responsibility of the Faculty Members of Yarmouk University in Achieving Quality in Higher Education

Adnan B Al-Ibrahim,Amjad M Daradkah

doi:10.13189/ujer.2021.090516

Abstract

The current study identifies the responsibility of the faculty members at Yarmouk University in achieving quality in higher education. To achieve the objectives of the study, the descriptive-analytical method is employed. The study sample consists of the faculty members at Yarmouk University in the academic year 2019-2020. The results show that the quality of higher education depends on the quality of the faculty member's performance and has several basic determinants, including mastery, righteous deed, and beneficence. The results also show that to achieve quality in the faculty member's performance, a large number of requirements shall be met such as sincerity and loyalty at work, advantageous work, working as best as possible. Moreover, it is found that quality in education is reached through the efforts made by senior university management and faculty members. Besides, the results also show that to reach accreditation at universities, individual and collective responsibility is required. The results also show that the administration of the university is also responsible, namely: the faculty members are obligated to teach, conduct research, and serve the society with utmost quality. Furthermore, it is found that the government, i.e. the Accreditation Board is required to monitor universities and ensure that they achieve quality in teaching, conducting research, and serving the community and society.

Highlights

The concept of total quality management is applied to institutions that aim to make a profit, but to those whose aim is to improve the quality of education
Based on the previous discussion, it is found that faculty members have a good awareness about their clear and transparent policies based on quality and the administration‟s competency
With the results attained in this study, the current study recommends placing emphasis on teamwork, giving equal chance to all faculty members at university, emphasizing the necessity of providing developed, up-to-date means of instruction that align the advancement of science and technology, emphasizing the importance of transparent criteria for evaluating the performance, the presence of a clear policy at university to achieve quality, being obligated to work with the intent to serve the society and community, and improving the confidence among the faculty members, encouraging thinking and personal development, using scientific criteria for evaluating researches, using a mechanism to perceive the problems related to societal demands, using criteria for assessing national and international customers‟ satisfaction, and coordinating faculties, local and business markets, boards, and various foundations

Summary

Introduction

The concept of total quality management is applied to institutions that aim to make a profit, but to those whose aim is to improve the quality of education. The latter institutions aim to enable students to improve and enhance society. Higher educational institutions are the driving force of society whose output is considered the input of all industrial, productivity, and even service institutions. This is because they provide the building blocks for creativity, innovation, and improvement of human skills. Education and knowledge have been well-improved, as most of its universities have improved the quality of higher education to perform as best as possible and achieve the best results

Objectives

Methods

Results

Conclusion