The Research on the Construction of Public Hospitals Performance Evaluation Index System

Abstract

Purpose) Constructing a scientific and reasonable performance evaluation index system for the public hospital and providing a representative, objective, operable evaluation tool, which is helpful to guide them return to the position of the public welfare and sociality. (Methods) Using the expert contrast sorting method, in order to ensure that the evaluation index of the screening is scientific, practical and operable, this research carried out 2 rounds of expert consultation. Inviting 10 experts to propose suitability feedback on public hospitals performance evaluation index for the first round, including 3 hospital management experts, 2 statistics experts and 5 economic experts. Scoring and ranking the index elements according to the degree of importance, using mathematical method to calculate the proportion of each index. (Results) The evaluat ion index system of public hospital includes 3 primary indicator items (business level, operation status and patient's satisfaction) and 32 two class indicators. The calculation of specific gravity is objective and accurate. (Conclusion)The constructed public hospital performance evaluation index system is combined comprehensiveness with innovation. It is important and comprehensive, It shows the modern teaching philosophy and in line with the requirements of the evaluation of public hospital. It can reflect the objective level of the public hospital fully and objectively. In the 2000 World Health report, WHO proposed the concept of health performance system to evaluate the performance of the health system by the health outcomes, reactivity and equity finance. WHO also pointed out the government should evaluate the existing health system performance and find the problems and discuss how to make health system to be used to maximum effect. Adhere to the scientific development concept as a guide, focusing on the needs of the overall construction of the hospital , holding the objective law of the development of hospital seriously and further enriches the connotation of development. Innovate the evaluation system of public hospitals performance is an effective measure to solve the problems. For example, it's too hard and too expensive to see a doctor. The existed evaluation system for public hospitals is focused on economic management. It's too far from meeting the requirements of government supervision and evaluation of public hospitals. It is not in line with the requirements of scientific development concept. Therefore, restudying and establishing a scientific and reasonable performance evaluation index system of public hospitals is helpful to guide hospitals to return to a public welfare and social position.