Abstract

This analysis deals with the reorganization by processes occurred in the area of research and development (R&D) in a company which is a world leader in its market, and the subsequent ergonomic changes needed. Aspects relative to organizational ergonomics are dealt with, applying to the new style of work, application of resources and the structure of task distribution. Aspects relating to cognitive and physical ergonomics are shown, focusing on environmental conditions and the interaction between the professionals of the group, and modifications made to the layout, work stations, operational procedures and training carried out. The analysis is based on a historical survey of problems encountered and their causes. Solutions adopted are based on compliance with the requirements of international rules and the needs raised by the members of the teams and professionals specialists in ergonomics. Evidences of improvement in productivity associated with the improvement of the ergonomics are presented.

Highlights

  • Market globalization and attention to safety requirements of the product and work force have motivated businesses to study the phenomenon of reorganization by processes and ergonomics, in such a way as to make the organizations more competitive, guaranteeing their survival

  • The increase in productivity resulting after the changes in the processes in the area evaluated are found in Figures 6 and Figure 7

  • From the point of view of organizational ergonomics, the great modifications that contributed to improvements in the process, via the implementation of the proposed organizational structures, were the change in the project and work distribution, time management, and the strengthening of team work

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Summary

Introduction

Market globalization and attention to safety requirements of the product and work force have motivated businesses to study the phenomenon of reorganization by processes and ergonomics, in such a way as to make the organizations more competitive, guaranteeing their survival. It becomes necessary to think of an organizational structure as a perfect alignment between its basic components, such as its people, processes (hardware and software), and services strategy [1] This alignment, increasingly suffers the influence of the dimensions of time (delivery), quantity, quality and safety (product and people). In the same way it can be seen that there exists a continuous effort by the organizations and by the organisms of standardization to bring into line and work more closely, in the sense of arriving at a common number of demands for quality, safety and environment. What appears as common to all of them is the role (principal) of communication in the effort to fulfill the goals, principally by means of documentation and training

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