Abstract
The process of lodging complaints, procedure and proceedings of the South African Rental Housing Tribunals. A dispute is either mediated by a mediator or heard before a panel of at least three commissioners / members. Proceedings are recorded; parties take an oath or an affirmation, lead evidence, cross-examine and in general, follow more or less formal court proceedings. The Tribunal has both an inquisitorial (like the small claims court) as well as an accusatorial approach. An inspection in loco may be held. The Rental Housing Act became law on 1 August 2000. It regulates the relationship of parties to a residential tenancy agreement. It informs tenant and landlord of residential dwellings about their rights, duties and responsibilities when they enter into or are about to conclude an oral (verbal) or written contract of lease.
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