The reluctance to acknowledge hearing difficulties among hearing-impaired workers

Abstract

The reluctance to acknowledge hearing difficulties was studied with two groups of hearing-impaired workers and their spouses. One investigation involved a group interview with workers who participated in a pilot rehabilitation programme and who experienced the disclosure of their hearing difficulties to others by being the subject of a newspaper story on occupational deafness. Analysis of the transcript showed that they were strongly stigmatized as being deaf especially by co-workers. In a second investigation, interviews conducted with hearing-impaired workers who have had no previous contact with hearing specialists were analysed. A selection was made of the interviews containing several examples of contradiction in the worker's discourse or between the worker and his wife about the experience of hearing difficulties. The reluctance to acknowledge hearing difficulties was expressed through various forms of denial, minimization of the problem, uneasiness in talking about the problem and in attempts to normalize oneself. All these expressions can be found in the same individual's discourse. It is concluded that reluctance to acknowledge hearing difficulties is part of an adaptive process that should be taken into account in rehabilitative interventions. It also calls for interventions that would prevent hearing people from stigmatizing hearing-impaired people.