Abstract

Abstract In investigating the communication competencies needed in the workplace by automotive mechanics apprentices in their final years and tradespersons (first year), an attempt was made to determine the comparative effectiveness of three occupational analysis techniques: DACUM (involving supervisors): Observation ; and Extended Information Search (Information Search used to develop a draft list of competencies, to which were added additional competencies suggested by auto mechanics, teachers of auto mechanics, and teachers of communications). With respect to the Phase 2 (list of competencies after Hermann, 1987) data, the Extended Information Search was found to produce a comprehensive valid list. The DACUM method produced comprehensive data, but difficulty was experienced in obtaining sufficient participants to undertake this method. The Observation method took about the same time and produced the least comprehensive data. For Phase 3 (data on each competency), the completion (in class and via mailin...

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