The Relationships between Ability, Motivation and Opportunity (AMO) Model of High-Performance Work Practices (HPWP) and Organizational Performance on Millennials in MARA Headquarters, Kuala Lumpur: Mediated by Job Embeddedness

Abstract

The purpose of this paper is to investigate the relationships between three-dimensional AMO model underlying High Performance Work Practices (HPWP) conceptualization and organizational performance of millennials in Majlis Amanah Rakyat (MARA) Headquarters, Kuala Lumpur. This study also predicted that these components would relate to job embeddedness by mediating the relationships between AMO-based HPWP model and performance of millennials. Data collection utilized quantitative approach by conducting a survey to 76 millennials. The findings produced support for the relationships between HPWP linked with AMO model and organizational performance, also predicted that job embeddedness can actively manage both a bundle of HR practices implementation and millennials’ performance. These findings confirmed that the HPWP conceptualization by utilizing AMO model and their impact on both direct and indirect relationships. As a result, this study provides a consistent basis based on empirical investigation and better theoretical building for HPWP and proposing that job embeddedness as an important mediator in the Malaysian market on a specific generation namely millennials.