The Relationships among Servant Leadership, Organizational Citizenship Behavior, Person-Organization Fit and Organizational Identification in Fars Quality Cooperation

Hassan Rahgozar,Ali Mohammadi,Fazlallah Afshangian,Salva Shamsedini Lorry

doi:10.19026/rjaset.5.4734

Abstract

This study proposes that there is a relationship between servant leadership and Organizational Citizenship Behavior (OCB) and that person-organization fit and organizational identification moderate that relationship. Eighty participants completed a cross-sectional self-report survey. Hierarchical regression analysis revealed that servant leadership behavior partially predicts organizational citizenship behaviors and that person-organization fit and organizational identification partially moderate the relationship between servant leadership and organizational citizenship behavior. One implication is that leaders who want to encourage citizenship behaviors among employees would do well to model those same behaviors toward others.

Highlights

There has been a flurry of interest in recent years surrounding a theory of servant leadership and the dimensions that make up the construct
What does service look like for a follower within an organization? Could Organizational Citizenship Behavior (OCB), which is voluntary behavior that benefits both co-workers and the organization, be considered service and stewardship? This study investigates the relationship between servant leadership and organizational citizenship behavior to determine if servant leader behaviors predict follower OCB
The interaction between person-organization fit X agapao love was significant and positive with an R2 of 0.24 (p

Summary

INTRODUCTION

There has been a flurry of interest in recent years surrounding a theory of servant leadership and the dimensions that make up the construct. This study investigates the relationship between servant leadership and organizational citizenship behavior to determine if servant leader behaviors predict follower OCB. Investigated in this study is the role that person-organization fit and organizational identification play in the servant leadership-OCB relationship. Research has suggested an association between personorganization fit and OCB (O‘Reilly and Chatman, 1986; Cable and DeRue, 2002; Netemeyer et al, 1997), as well as a correlation between organizational identification and OCB (Riketta, 2005; Ashforth et al, 2008) These associations establish more of a direct link than a moderating effect, it is proposed that follower attitudes toward the organization, comprised of fit and identification, influence employee behavior over and above the effect of leader behavior (Fig. 1).

LITERATURE REVIEW

ANALYSES AND RESULTS

DISCUSSION