Abstract
In this study, we examined students' perceptions of certain servant leader behaviors exhibited by faculty and the associated perception of effective university instruction. Five servant leadership dimensions were considered: altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship. Students in the United States who were in undergraduate or graduate programs or had completed a program within the last month were invited to complete the survey instrument based on the Servant Leadership Questionnaire developed by Barbuto and Wheeler [1] and the University of Winnipeg’s Quality of University Instruction Questionnaire (UW-QUIQ) developed by Clark [4]. We used a structural equation model and found there was a positive relationship with professors exhibiting servant leadership dimensions and quality of instruction. Business professors in this study exhibited lower servant-leadership attributes in some areas and lower levels of effective university instruction than their counterparts, mandating the need for change. We suggest that these results provide insight into improving business school instruction.
Highlights
The ability of higher education to adapt the classroom to an ever-changing environment impacted by government regulations and a demanding economy is based on the need for institutions to change
Graduate students indicated that their professor evaluated showed a higher level of altruistic traits (F=13.42, p < .01), wisdom traits (F=7.76, p < .01), organizational stewardship (F=9.36, p < .01), and performance mapping traits (F=6.47, p < .05) than undergraduate students’ perceptions of these same servant leadership traits in their professors
There were no significant differences in other servant leadership traits in other courses versus business courses
Summary
The ability of higher education to adapt the classroom to an ever-changing environment impacted by government regulations and a demanding economy is based on the need for institutions to change. Institutions of higher learning must adapt their processes and systems using a specific form of leadership. This leadership style must be developed in the boundaries where higher education meets society [7]. If higher education applies the principles, values, and practices of Servant Leadership to teaching, this will dramatically impact learning and the learning experiences of both students and professors [11]. We determined the level of servant leadership in higher education as perceived by students in programs of study and graduates who completed their programs within the last month. We examined dimensions of servant leadership and the quality of university instruction to determine where relationships exist
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