Abstract

Background: Today, stress and burnout are common problems among employees working in service industries; however, they have serious consequences for organizations and can lead to lower productivity. Thus, it is important to identify the factors reducing occupational stress and burnout. Objectives: We aimed to investigate the relationship of mindfulness with burnout and adaptive performance with the mediatory role of resiliency. Methods: Participants consisted of 220 employees from an industrial company who were selected by using the stratified random sampling method. The data collection instruments were Mindful Attention and Awareness Scale (MAAS), Aadaptive Performance Questionnaire, Burnout Questionnaire, and Resilience Questionnaire. Data were analyzed using structural equation modeling (SEM) in SPSS version 23 and AMOS 23 software programs. Results: SEM confirmed the proposed model’s fitness. The results indicated the direct and indirect effects of mindfulness on adaptive performance and burnout through resiliency. Conclusions: According to the results, one of the strategies for alleviating burnout and improving employees’ health and adaptation to workplace is the training of mindfulness skills with the aim of enhancing resilience skills against the stressful and challenging workplace conditions.

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