The Relationship of Hotel Management Practices to Employee Learning and Performance Orientations of Low and High Self-Efficacious Employees

Abstract

The purpose of the study was to determine whether in hotels, employee performance orientation and learning orientation are related to their perceptions of management practices and whether employee self-efficacy plays a role in this relationship. Descriptive analyses were conducted to help understand sample characteristics and to assure overall data quality. The results show that employee perceptions of management practices do influence employee learning and performance orientations and self-efficacy played amoderating role in these relationships. These results have both marketing and human resource implications. High self-efficacious employees seem to be motivated by learning orientation and are not necessarily motivated by extrinsic motivators.