The Relationship of Covid-19 Burnout Level in 112 Emergency Service Personnel with Work Stress and Work-Family Conflict Level

Abstract

Aim: The purpose of this study is to determine the relationship between the level of Covid-19 burnout in 112 emergency service personnel with work stress and work-family conflict level. Material and Method: This cross-sectional research, was conducted with 293 emergency service personnel who are serving in a city located in the east of Turkey. Coronavirus Burnout Scale, Work Stress Scale and Work-Family Conflict Scales were used to obtain data. In the analysis of the data, besides descriptive statistics (number, percentage, mean, standard deviation, min-max), Pearson correlation analysis was used. Results: The average working year of the 112 emergency service personnel with an average age of 29.01±6.54 is 7.69±5.17. Of the participants, 47.7% of whom are emergency medical technicians, 60.1% are women, 58.7% are associate degree graduates. It was determined that emergency service personnel had a total average score of 35.46±12.10 from the Coronavirus Burnout Scale, 26.39±7.71 points from the Work Stress Scale, and 17.76±6.24 points from the Work-Family Conflict Scale. A moderate positive correlation was found between the coronavirus burnout level and work stress level in 112 emergency service personnel (r=0.698; p<0.001). In addition, a moderate positive correlation was observed between coronavirus burnout level and work-family conflict level (r=0.657; p<0.001). Conclusion: It was determined that the level of coronavirus burnout, work stress and work-family conflict in emergency service personnel were at a moderate level. In addition, it was found that as the level of coronavirus burnout in emergency service personnel increased, the level of work stress and work-family conflict increased significantly.