The Relationship between Workplace Spirituality and Turnover Intention with the Mediating Effect of Organizational Commitment in Food Service Industry in Taiwan

Abstract

The food service industry serves as an important role of economic growth in Taiwan or any other country and the rate keeps increasing yearly. The key of the growth was related to high demand for the quality of food service industry employees. Therefore, identifying specific skills and characteristics of employees in food service area that can predict organizational outcomes has become one of the challenges of human resource management. The purpose in this study is to discuss the relationship between workplace spirituality and turnover intention. Furthermore, organizational commitment is examined whether it can mediate the relationship between workplace spirituality and turnover intention. Samples in this study were focus on the food service industry with 251 workers in Taiwan. The study was based on the quantitative method and adopted with survey-based methodology. Hypothesis were examined by SPSS 23. The result in this study showed that there was a negative relation between workplace spirituality and turnover intention, organizational commitment is also negatively related to turnover intention. The organizational commitment was mediating in the relationship between workplace spirituality and turnover intention in food service industry. The research showed that the food service industry should be aware of the workers’ spirituality and the commitment with the workers, and provide the human resource knowledge to the food service industry.