Abstract
Work stress due to excessive demands on the workplace is a problem of human resource management in the hospital. The high workload is one of the factors that cause work stress for nurses. The purpose of this study was to determine the relationship between workload and work stress on nurses in the Intensive Care Unit at Bangil Hospital. The design of this study was an analytic survey using cross-sectional study. The population of all nurses working in the Intensive Care Installation with a sample of 40 respondents and using purposive sampling technique. Workload instruments use work sampling observation sheets, while work stress instruments use questionnaires based on Sulsky and Smith's theory of Jusnimar, (2012) modified. The results of the study using Spearman rho showed a relationship between workload and work stress on nurses with p-value = 0.000 (<0.05) and an r-value of 0.551. The level of dependency of the client and the amount of labor that is not appropriate is a factor of high workload so that nurses experience work stress. There needs to be an evaluation of the number of nurse needs or the provision of rewards and stress management training for nurses to adapt and control work stress.
Highlights
Work stress is a problem that we often hear and is a complaint from some people in the last period; almost all professions have different sources of stressor depending on the type of work and personal of each person
Shelton, Berg, Rothbaum, & Moss, (2007), ICU nurses are susceptible to experiencing Post Traumatic Stress Disorder (PTSD) compared to nurses in other units
The standard workload according to Gilies (1994) in Juliani (2009) is 420 minutes (7 hours) for the morning shift, 660 minutes for the afternoon shift and the night shift is 660 minutes (10 hours)
Summary
Work stress is a problem that we often hear and is a complaint from some people in the last period; almost all professions have different sources of stressor depending on the type of work and personal of each person. The nurse profession is a source of its stressors. Whereas in Thailand there are around 4.4% of nurses who want to leave the nursing profession and are expected to increase to more than 15% by 2020. Even in previous studies found around 30% of hospital nurses in Thailand intend to leave the profession because of work stress caused by nonconducive work conditions such as a heavy workload and low social support in the workplace (Kaewboonchoo, Yingyuad, Rawiworrakul, & Jinayon, 2014). The results of the study describe the work stress of nurses from (Kurniasih, 2014) in the ICU room of Dr Sardjito Yogyakarta found that 83% experienced moderate work stress, as many as 12.3% experienced high work stress and as much as 4.2% experienced low job stress
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